Terms

This website and the coaching programme described on it are operated by CLIENT TO CONFIRM: registered legal entity name, registered at CLIENT TO CONFIRM: registered address, company number CLIENT TO CONFIRM: company registration number.

In these terms, “we” and “us” mean that company, and “you” means the person using the site or joining the programme.

You may use this site to learn about the programme, apply for it, and book a call. You may not copy the content for your own commercial use, attempt to interfere with the site, or submit an application on somebody else’s behalf without their knowledge.

Everything on the site belongs to us, or to whoever licensed it to us: the text, the video, the assessment, the photography and the branding.

Submitting an application is a request to be considered, not an agreement that we will work together, and it does not oblige either of us to anything. We may decline an application, and we may end a call early where the programme is clearly not a fit.

If you book a call and cannot attend, please reschedule using the link in your confirmation email.

The programme is a 12-week one-to-one online coaching engagement covering training, nutrition and recovery. It includes personalised training, nutrition guidance, recovery planning, a feedback loop and regular check-ins, delivered through Trainerize, together with the 12-week client education track.

How often sessions and check-ins happen, in what format, and how quickly we reply between them: CLIENT TO CONFIRM: session and check-in frequency, format, response times, and what is explicitly not included.

Coaching depends on what you do between sessions. We will give you a plan and adjust it with you; carrying it out is yours to do.

Coaching is personalised, so the price depends on what you actually need. It is agreed with you on your call, before anything begins, and confirmed in writing. Payment is taken by card through Stripe.

Payment terms: CLIENT TO CONFIRM: in full or in instalments, and when each payment is due.

Your right to cancel. If you are a consumer in the UK or the EU, you normally have 14 days from entering the agreement to cancel it and receive a refund. If you ask us to begin within those 14 days and we do, you may be charged for what has already been delivered. CLIENT TO CONFIRM: cancellation and refund policy beyond the statutory 14-day right, including what happens if you stop partway through

We are coaches, not doctors. Nothing we provide is medical advice, diagnosis or treatment, and it does not replace care from a qualified medical professional. Please read our results disclaimer, which forms part of these terms.

You are responsible for telling us about any medical condition, injury, medication or dietary restriction that could affect your participation, and for keeping us updated if that changes. If you are unsure whether the programme is safe for you, speak to your doctor first.

Nothing in these terms limits our liability for death or personal injury caused by our negligence, for fraud, or for anything else that cannot lawfully be limited. Your statutory rights as a consumer are not affected.

Beyond that, we are not liable for losses that were not reasonably foreseeable when we entered the agreement, and our total liability is limited to CLIENT TO CONFIRM: liability cap. Take legal advice on this clause.

These terms are governed by CLIENT TO CONFIRM: governing law and jurisdiction. If you are a consumer, you keep the protection of the mandatory laws of the country you live in.

Questions about these terms go to CLIENT TO CONFIRM: contact email.